Business is changing. In this Digital era, at every fraction of time, a new technology is being implemented. Here each and everyone and everything are connected.
We are hearing the term “Sales Force”, very frequently these days in the business world, because it is one of the best advancement which happened in the business world. Salesforce applications are revolutionizing the way of customer interaction. Sales Force is making life easy for using cloud based business applications. It helps to be in touch with customers and collaborators. With the Salesforce CRM tool it enables the sales and market the products like never before.
This platform consists of different types of applications at one place. They are
- Sales cloud
- Service Cloud
- Marketing Cloud
- Community Cloud
- Analytics Cloud
- App Cloud
- IOT Cloud
This is the customer and collaborator success platform. In Sales Cloud, it holds the information you need to integrate and sell as a team. It can also maintain contact management to find opportunities to final conversion.
In Service Cloud, it helps tracking customer activity across every channel through online search. It also helps in resolving the customer issues and increase the productivity leading to customer satisfaction.
In Marketing Cloud, we create individual customer activities, creating multi-channel campaigns to get leads and drive sales.
In Community Cloud, It builds in creating high spirited communities with which employees, customers and partners can help themselves.
In Analytics Cloud, analyzing data turning it into big asset by uncovering new things and putting into action instantly with any devise.
In App cloud, creating a customer friendly app which seize the attention, excite the customers, should be trusted and quickly responsive.
In IOT Cloud, linking the data from the internet of things to the rest of the sales Force for better awareness and real-time customer actions.
The way of Customer interaction with cloud based which helps customer to connect wherever and whenever. The total business can run on a mobile phone. This is most successful platform. This is the present day driving force to run a business at its best.
Utilize the Salesforce services provided by Pantar solutions to implement customized applications for improving the business operations in your organization.